Privacy policy

Terms and Conditions of Use (TCU)

1. Purpose
These Terms and Conditions of Use (TCU) govern the use of the website www.stitchnchill.com (hereinafter referred to as the "Site"). By accessing and using the Site, you unreservedly accept these TCU.

2. Access to the Site
Access to the Site is free for any user with internet access. All costs related to access to the Site, whether they are material, software, or internet access fees, are the sole responsibility of the user. STITCH N' CHILL reserves the right to suspend or interrupt access to the Site without notice or compensation for maintenance reasons or for any other reason deemed necessary.

3. Use of the Site
The user agrees to use the Site in accordance with these TCU and applicable laws. In particular, the user agrees not to:

  • Use the Site in an illegal manner or for any unlawful activity.
  • Intentionally introduce viruses or any other malicious program.
  • Attempt to gain unauthorized access to the Site or its servers.


4. Site Content
STITCH N' CHILL provides users with content for informational purposes. STITCH N' CHILL strives to keep the content of the Site up-to-date and accurate but cannot guarantee that this content is complete, exhaustive, or up-to-date. STITCH N' CHILL reserves the right to modify the content of the Site at any time and without notice.

5. Intellectual Property
All elements of the Site (texts, images, logos, etc.) are protected by intellectual property law. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the Site, regardless of the means or process used, is prohibited without prior written authorization from STITCH N' CHILL.

6. Personal Data Protection and GDPR

Collection of Personal Data
STITCH N' CHILL may collect personal data from users of the Site, particularly during account creation, order processing, or newsletter subscription. The collected data includes, among other things, the name, email address, postal address, and payment information.

Use of Personal Data
The personal data collected is used for:

  • Processing orders and managing customer relationships.
  • Sending newsletters and promotional offers (if the user has given consent).
  • Improving the Site and the services offered.


Sharing of Personal Data
STITCH N' CHILL commits not to sell, rent, or disclose users' personal data to third parties without their consent, except in the following cases:

  • If it is necessary for order processing (e.g., carrier).
  • If required by law.


Security of Personal Data
STITCH N' CHILL implements all necessary technical and organizational measures to ensure the security and confidentiality of the personal data collected.

User Rights
In accordance with the General Data Protection Regulation (GDPR), users have the following rights:

  • Right of access: Obtain confirmation as to whether or not personal data is being processed and, where it is, access the said data.
  • Right to rectification: Obtain the correction of inaccurate personal data.
  • Right to erasure: Obtain the deletion of personal data.
  • Right to restriction of processing: Obtain the restriction of the processing of personal data.
  • Right to data portability: Receive the personal data provided in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
  • Right to object Object at any time, on grounds relating to the user's particular situation, to the processing of personal data.


To exercise these rights, users can contact STITCH N' CHILL at the following email address: contact@stitchnchill.com.

7. Liability
STITCH N' CHILL disclaims all liability for any interruptions of the Site, occurrence of bugs, or damages resulting from the fraudulent intrusion of a third party that caused a modification of the information made available on the Site.

8. Modifications to the TCU
STITCH N' CHILL reserves the right to modify these TCU at any time. Users are invited to regularly consult the TCU to be aware of any potential changes.

9. Applicable Law and Jurisdiction
These TCU are subject to French law. In case of a dispute, an amicable solution will be sought before any legal action. Failing that, the dispute will be brought before the competent courts.